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  • rug couture customer comments

    “Our custom-made rugs were delivered safely on Tuesday.Thank you. We should like to say how pleased we have been with your efficient service and we shall not hesitate to recommend rug couture to friends and family. Good luck!”

    Susan Stanforth

    “Hello, Just to let you know that I have received the rug and it looks fabulous! Thanks for the diligences in sending it quickly.”

    Alexandra Rodrigues

    “Received, just a note to say thank you for the rugs - they are great. Heather”

    Heather Watson

    “Dear Rug Couture, Just a quick note to thank you so much for the fantastic rug that I now own. It will form a key element in my new living room once the sofa etc arrives!!! Alas not all shopping is as simple as you made the purchase of my rug. An all round excellent, fast, reliable service, I can't thank you enough.”

    Clare French

    “I have just received my rug and i am absolutely thrilled with it. I wont hesitate to recommend you to my friends and shop with you in the future, thank you.”

    Dawn Keen

    “Received my rug today. Delivered to my work address. It is great, lovely quality and an exact colour match to that which was shown on the site, just what i was hoping for. So often the image on a website does not match the reality, however this does! Thanks very very much.”

    Sylvia Harper

    happy customers rugs

    “Hi, Just writing to let you know that the rug arrived this morning. I'm really happy with it, exactly the right size and as I'd hoped. I've attached a photo which shows why I wanted this particular shape! Thanks again”

    Tim Harris

    “I got my rug today, love it, many thanks.”


    “Many thanks I am very pleased with the Rug, and excellent quality and value for money.”

    Carol Cooper

    “Just a short note to let you know we have received the rug and it is very beautiful.
    Thank you very much and until the next purchase! Kind regards.”


    “Today the rugs arrived and we are so pleased.Thanks so much. Best regards.”

    Gaynor Richards

    “Hi all. Thank you for the safe delivery of the rug. Wed long been looking forward to it and it is exactly as shown and described on your website and EXACTLY right for us in colour, texture, suitability and size. Thank you all for keeping in touch and for giving us a sense that you are a secure company and safe to use while waiting.”

    Barbara Hollett

    “Thank you for the rug, it is beautiful! I am very happy with this purchase.”


    “Dear Sirs. I received my custom made rug yesterday and am just writing to let you know that I am very happy with it. I have already recommended your site to friends.”

    Tonia Downes

    “Thank you, we received this morning. We have been very impressed with your companyand would recommend you to all of our friends.”


    “Hi just to confirm we now have received our rug. Would like to thank you for all your help in designing the rug ect. and to inform you we are more then pleased with the final product, thank you so very much.”

    J Summers

    “We received our rug a couple a weeks ago and are very happy with the outcome.”

    Jim & Betty

    “We received our rug last week on our return from france and I just wanted to tell you how pleased we are with it. Thank you very much and thank you also for your helpfulness it was great doing business with you.”

    M T Lundmark

    “The rug was ordered for one of our largest client Land Securities in the Strand. The rug is being used on the 3rd floor of the building in their LandBite area. Client has expressed satisfaction with the rug and the colour incorporates with the same colours used in the LandBite logo.”

    Jonathan Labi, Essex

    “We were very impressed with the flexibility you offer. The large selection enabled us to select pretty much whatever colours, thickness and size we needed. The quality is excellent and feels very soft and comfortable. It is a real statement' in the room. With regards to customer service, the rug arrived only a short while later than expected which I'm sure was due to the Christmas period. That was no problem. Also, I had a follow up query about delivery charges which was dealt with immediately by Stephen who was very helpful. Extremely fast response. Yes, I would definitely recommend Rug Couture to friends. Now, I'm going to relax .... and admire my rug (the cats are impressed too).”

    Beverley Wall, France

    “The rug had to be quite large and the proportions should fit to the four chairs and the table. And second, it should 'live in harmony' with another rug. The color is simply perfect. I am absolutely happy with this product.”

    Robert Heymel, Germany

    “I ordered two bespoke rugs for both ITV's Daybreak and Lorraine programmes. The service I received from Rug Couture was excellent in everyway. Both the quality and the way the artwork was woven into the rug was first class. The service was extremely helpful in both ordering and following up delivery, plus the rug arrived prior to our deadline! In my opinion Rug Couture are the leaders of their field and I would use them everytime!”

    Joanna Robinson Art Director and Buyer for Daybreak and Lorraine

    “I recently bought a new condo in San Francisco and I've been in the market for a runner for a couple of months. I shopped around at many rug stores and online but couldn't find anything that I liked. I was so excited when I stumbled upon your website after months of research. I was able to create the perfect runner with your easy to use website. The runner is excellent quality and looks amazing in my space.”

    Cindy Hirsch, San Francisco, USA

    “I could not have asked for a more brilliant rug-making service than yours. You have managed to pull off the impossible which is to make completely gorgeous rugs to pretty much any design at all. The range of choice is staggering, from pattern and size to colour and grade. I ordered two rugs of the same design, one for my lounge and one for my girls' bedroom. I wanted particular colours to match existing items in each room and you had the perfect colours available. I was impressed by the service from beginning to end and have sung your praises to anyone who will listen ever since. Whoever started Rug Couture got it absolutely right. Congratulations.”

    Jo O'Driscoll, London, United Kingdom

    “We have been absolutely delighted with the rug that your team made up for us for our central chat area. We are so happy we are going to stick with the same rug for the new season.”

    Jane Wilson, This Morning ITV

    “We looked for a considerable time to find a good quality rug to fit a distinct space in our apartment. Shopping locally we found rugs were all defined sizes, which didn't suit our space, and either made of cheap materials or cost a ridiculous amount. So I was delighted to find rug couture online. Our rug was ordered for the space we use as a study/creative space. It is surrounded by photographs and art and our built in bookshelves. We wanted something that could hold its own in a bright space. We wanted a size that would work but didn't have defined colours or patterns in mind. In the end I chose the pattern and my husband selected the colours. We've been extremely happy with our rug, it suits the space brilliantly, the quality and materials are excellent and you can see our cavoodle is very fond of sitting on it as well. Rug coutures customer services was fine, we pre-ordered samples to see the quality and colours, which made us more relaxed about such a large online purchase with a company we had no experience with. I have recommended Rug Couture to a number of friends already.”

    Kim Goodwin

    “Thank you for this very fine rug. Its quality and price are exceptional.”

    Ross Hewett

    “Please find pictures of my rug attached. I love it and think it really brings my room together. We selected the colours of our rug and tried to blend with our colour scheme and bring 2 separate spaces together. We are impressed with the quality and it really adds a feature to our room. We needed a specific size to fit the space in front of our fireplace and so it was great to have one specifically made.”

    Kirsty Peters, Sydney, Australia

    “The rug was required for my teenage daughter's bedroom which was completely restyled and redecorated. Black and white was the original theme but as the we got closer to the final design changes were made and colour introduced. The floor was to be black. Once we had chosen the furniture and measured the remaining floor space we needed a rug of a particular size and certain colour. The previously chosen rugs didn't match or were the wrong size and some were also too expensive. That's when we discovered make your own rug at Rug Couture, using this facility we chose our own size and our own colours. We received samples of the colours so we could try and match the wall colours. When ordering I was a little concerned about the finished quality of the rug but I need not have worried as the finished product was excellent. When the rug was laid it really brought the room together and made it look finished. An excellent product and I have already recommended Rug Couture to friends. I would certainly not hesitate to buy from Rug Couture again.”

    Eric Swift, Berkshire, United Kingdom

    “We searched the internet looking for a Rug to go in our conservatory on a Wooden floor to help soften the blow for our toddler when she falls over whilst playing in the room. The website was great and very user friendly and we were able to choose the required size and design then ammend the colours to fit in with our colour scheme. Since the Rug arrived it has been a triumph and has been commented on by several visitors who have know also ordered Rugs from Rug couture for their homes. The quality is fantastic and has helped our daughter play safely without the worry of falling on a hard floor and getting bruises, as you can see she loves nothing better than spreading out her toys and playing with her friends in a safe ,enjoyable area. Keep up the good work Rug couture and thanks for your excellent product and service.”

    K Mearns

    “Guys, Just to say thank you so much for making and delivering our correct rug so promptly. It looks absolutely great! Kind regards and a Merry Christmas.”

    A Imregi

    “Thank you for the lovely rug! My husband was so pleased that he had to carry it to our home in Dubai! Here it is in our daughter's playroom in Dubai. I chose the colours to match the curtains and furniture. I actually chose it for my daughters room but I had banked on the white being Snow White and not ivory. However, its still lovely! Thank you for your rug and yes, I would order again.”

    J Southwell

    “Rug received, excellent, even better than we imagined. Service excellent, delivery time six weeks spot on. Many thanks, highly recommend Rug Couture Regards.”

    Terry Gullick

    “Our rug from Rug Couture arrived this morning at 8.15am. We are delighted with this new addition to our home. The colour matches exactly to the sample you supplied and your online ordering process was very easy. The rug was very well packaged and efficiently delivered. Thank you.”

    J Jago

    “We received the rug and it is very pretty.....the colors are perfect for my music room and I can already tell the difference in a the sound of the piano.....thank you for all your help and patience....”



    Received the rug today, absolutely gorgeous. Thank you.


    I just wanted to let you know we got the rug a week or so ago & absolutely love it! Thank you for all your help with the color samples, etc. It looks awesome in our dining room & exactly what we needed for a focal point for the room. We'll definitely keep you in mind for future rug purchases & love the fact that you can design your own rug with the colors you choose. Thanks again & here's a photo of how great it looks!
    Laura Liesch, Minneapolis, USA


    Yeah! The rug looks fabulous.
    Charlene Ross


    The rug is just beautiful.
    Noriko Rudd


    The rug arrived today in good order...... I am very pleased with it and will be happy to recommend you to others.
    Joan Bolton, NSW, Australia


    Thank you for my rug, it is beautiful and I am so pleased.
    Paula Field, NSW, Australia


    Rug arrived as promised, good quality and looks great.
    Keith Phillips


    We are enjoying our rug very much and it looks fabulous.
    Emma Warren, NSW, Australia


    Our rugs have just arrived, excellent packing and we are so thrilled with quality and pattern. Thank you so much.
    Bronwen Pendray, Bournemouth, United Kingdom


    It's amazing! Thank you.
    James Dunbar, London, United Kingdom


    Just to let you know the rug arrived this morning.  It looks fabulous - very pleased!
    Julie Solent, Hampshire, United Kingdom


    They are wonderful, exceeding all expectations
    Kathryn Rayward


    I received my hall runner today and am thrilled with it. Thanks for your help with all of this and I will definitely recommend your company.
    Leigh Nicholl


    Thank you to everyone, I have received my rug. I look forward to ordering my next one.
    Karen Scali, NSW, Australia


    Very happy with the purchase. Thanks
    Gennie, NSW, Australia


    Your customer service has been amazing and a credit to your company.
    Mandy Lahoud, Sydney, Australia


    Thank you... My gorgeous rug has arrived! Great service, wonderful rug, thank you! Will definitely recommend you to friends and won't ever buy rugs anywhere else.

    Imelda Trevail


    My rug has just arrived, you're so lucky not be standing near me you'd be smothered in kisses, it's made my year!


    I just wanted to say thank you for the lovely rugs. The quality is great and the colours were just what we wanted.
    Clare Roberts


     Got the rug Friday, looks great. Thanks

    Charles Ingle, Sydney, Australia


    I received it yesterday it is beautiful! Thank you so much!
    Marissa Senzon


    "Just received rug. Absolutely beautiful I love it thank you so much!"
    Jane Evans, Australia


    "Thank you so much for all your help, you were so patient and helpful when I was so stressed and I am so thankful for all the work you did, and the rug turned out even better than I had imagined."
    Leah Surynt, Auckland, New Zealand


    "The rug looks great, fantastic colour and quality. It sits perfectly where we anticipated."
    Nick Bowyer, Hertfordshire


    "Thanks for the great service."
    David Fitzgerald, Victoria, Australia


    "The rug is fantastic! Thanks very much for all of your effort in helping me to get it just right - My mum just loves it."
    Lucy Richards, United Kingdom


    "My beautiful rug arrived today and it is perfect, I am so very happy."
    Kate Dyer, NSW, Australia


    "Rug arrived and it's lovely. Many thanks for all your help."
    Carol Manweiler, Dublin, Ireland


    "My rug arrived and is terrific! Thanks so much."
    Maureen Quinn, Massachusetts, USA


    "Hi to all at Rug Couture. have just taken delivery of the rug that I ordered from your company and I am absolutely over the moon with it. It is fantastic and the colours are perfect. Thank you so much. I will be recommending you to everyone I know. Thanks again"
    Caroline Kennedy, Ayrshire, United Kingdom


    "Our rug has arrived and we are delighted with the colours and quality. Thank you, we have already recommended your company to friends"
    Lizzie Blake, NSW, Australia


    "My rug arrived this morning. It's beautiful and of great quality! I can't thank you enough for your patience and support during this process."
    Diane Brazil, Chicago, USA


    "Wow, just received our rug today and it is even better than expected. Normally anticipation is greater than the reality but the quality, colours and craftsmanship are all top notch. Looks fantastic in our living room and quite a focal point. There are only a few firms that can give service of that received from Rug Couture so many, many thanks."
    Linda Rodger, Guernsey, The Channel Islands


    "Brilliant service, thank you."
    Natalie Snowdon, Walton, UK


    "This is to let you know my rug arrived today and I couldn’t be happier. It’s absolutely perfect for my purposes and looks so much better in reality than from the pictures. Thank you very much indeed."
    Margaret Osborne, Tasmania, Australia


    "We received the rug today and it is now in place. We are delighted with it. Many thanks."
    Hazel Cavell, Kent, United Kingdom


    "Dear Rug Couture we received our made to measure rug on Tuesday. I wanted you to know that it fits beautifully and is of such good quality.
    The colour is rich and tones in with my other furnishings. What good service. It was a pleasure dealing with your company. Thank you."
    Anne Singleton, Huddersfield, United Kingdom